Fabian, sorry for the delay. When we update to new version custom fields are not lost. Out of 62,000 + clients you are the only one reporting this type of an issue. So very likely it is caused by some code incorrection in your website.
Please stay with your current working version. Also I would HIGHLY recomment creating a development /clone version of your website to test updates before going live and losing content and sales etc.
We will also continue to test on our end and see if we can catch any issues, if so we will release necessary fixes for the code.
Kind Regards
it is using the UTC0 timezone. We will correct this in the next update. In the mean time here is the patch fix code changes.
change the true values to false.

This is fixed in the latest version of eventON 4.6.2
QR code addon version 2.0.1 have fixed this.
The next version update to tickets addon wil address this.
Hello,
You are welcome, if you have any further questions or concerns please feel free to create a new ticket.

Hello Ashan, yes I will test in staging first. I will upgrade in staging however the form worked well before the upgrade.
I tried to test now before upgrading and only a few fields show on the Submit event form. Is this because it is a copy of production?
That’s what I am trying to do. How do I do it?
Sorry. The mail sending works now.
But I still need the previous version which is working with the
Thks a lot for your help.
Apologies for the delay, kindly check if the downloads are available now.