Archives: Replies
Replies for tickets on suppota
Reply to: tickets(344835)
EventON 4.6.2 should be available today. We are still working on FullCal.
Reply to: tickets(347999)
Unfortunately, the file doesn’t contain any errors related to EventON.
In Troubleshooting Mode I was able to complete an order correctly with QR Code attached:
https://oranjeverenigingtoldijk.nl/wp-admin/site-health.php?tab=troubleshoot
Could you please try the instructions mentioned in this documentation?
Reply to: tickets(347973)
That’s so strange! There have been some automatic updates so it’s obviously fixed the issue.
I thought this allowed the organiser to check-in all guests from the front end instead of through the admin area, not just manage my own RSVPs.
Is it possible to do this?
Reply to: tickets(346613)
Reply to: tickets(348014)
Great – that worked perfectly! Thank you for the quick response.
Reply to: tickets(348357)
Hello,
Please follow the instructions in this documentation to activate debug in your site to see any PHP errors recorded that can provide insight on to whats going on. Please reply with a link to debug.log file. If you are not able to do this please send us FTP access to your site so we can do this for you.
Reply to: tickets(348394)
Hello,
What’s your version of Event Map? Could you make sure that it’s 1.5.1?
Reply to: tickets(348401)
Hello,
Please downgrade EventON to 4.5.9 while we are working on fixing this:
https://helpdeskx.s3.amazonaws.com/wp-content/uploads/2024/03/28044059/eventON-4.5.9.zip
Reply to: tickets(348467)
Ashan,
On dev2:
https://dev2.myeventon.com/test-490/
Click on “L2” event, then “Other Events”.
