So what you needed to do was click that X button to remove that addon from the subscription plan so it would not be renewed but the rest would.
With that said, would you like me to refund the entire order or just the RSVP addon?
Replies for tickets on suppota
Refund granted.
Sorry about that, kindly check now.
This ticket is private. I have reset your pass for myeventon.com
user email : marc.langheinrich@usi.ch
new pass: 1HgJod8jQxXdn6vPC7YvU2Kt
Thanks!
Hello, the 4.5.9 version is already on the production URL https://aerce.org but i would like if were posible upgrade the plugin, and also i like to know if i must upgrade the addons or not because that.
Thank you.
Did you restore your backup to fix the issue? I am not sure if I understand you correctly.
Is the website working now?
Perfect! Please stay on the current version while we are working on fixing this.
Just checking to see if any progress has been made with this. Thanks.