Reply to: tickets(347672)

So what you needed to do was click that X button to remove that addon from the subscription plan so it would not be renewed but the rest would.

With that said, would you like me to refund the entire order or just the RSVP addon?

Reply to: tickets(347987)

This ticket is private. I have reset your pass for myeventon.com 

user email : marc.langheinrich@usi.ch 

new pass: 1HgJod8jQxXdn6vPC7YvU2Kt

Reply to: tickets(346799)

Hello, the 4.5.9 version is already on the production URL https://aerce.org but i would like if were posible upgrade the plugin, and also i like to know if i must upgrade the addons or not because that.

Thank you.

Reply to: tickets(347973)

Seems to be working on my side:

Have you managed to fix this?

Could you try upgrading server’s PHP to 8.2+?

Reply to: tickets(348236)

Did you restore your backup to fix the issue? I am not sure if I understand you correctly.

Is the website working now?