Reply to: tickets(346799)

Could you try downgrading EventON to 4.5.9?

https://helpdeskx.s3.amazonaws.com/wp-content/uploads/2024/03/28044059/eventON-4.5.9.zip

Reply to: tickets(348234)

Hello,

Could you try downgrading EventON to 4.5.9?

https://helpdeskx.s3.amazonaws.com/wp-content/uploads/2024/03/28044059/eventON-4.5.9.zip

Reply to: tickets(348236)

Hello,

Could you try downgrading EventON to 4.5.9?

https://helpdeskx.s3.amazonaws.com/wp-content/uploads/2024/03/28044059/eventON-4.5.9.zip

Reply to: tickets(348237)

Hello,

What’s your version of QR Code add-on? Could you make sure that it’s 2.0.1?

To update eventon addons: You can download latest eventon addons from myeventon > my account. Then you can go to your website, deactivate old addon and install new one and activate then delete the old addon. This link will further explain the process. Also you can follow us on twitter to get real-time announcements on updates!

Reply to: tickets(348242)

Hello,

Please add this CSS code to EventON > Styles (If you don’t see any change, EventON > Scripts & Styling > turn off Write dynamic styles to header > save settings > turn on Write dynamic styles to header):

span.evo_live_now { display: none !important; }

Reply to: tickets(348247)

Hello,

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Reply to: tickets(348248)

Hello,

Please go to EventON > EventCard > Designer > open it and save > now save Settings.

I just went and do that for you. Please check and let me know.