Archives: Replies

Hi Tom,

Please go to EventON > EventCard > try a different Feature image display style.

Let us know if this works for you.

Hello Ashan,

I’ve installed Weekly View version 2.1.3, yet the issue persists. I kindly request you thoroughly examine the weekly view switching filter option functionality from your end. In the current version (2.1.3), the switch filter option intermittently alters the dates randomly.

Here’s a test case:

When a user selects the filter for February 19th – February 25th, everything appears to function correctly. However, upon selecting the filter for March 4th – March 10th, it unexpectedly displays April 15th – April 21st. This erratic behaviour is causing inconvenience.

Despite being nearly 15 days since the initial report, the problem persists. I urge you to promptly investigate and address this issue. Your swift action in resolving this matter would be greatly appreciated.

I have attached a screen recording to demonstrate the issue for your reference

Video Link: Weekly_view_filter_issue_1_2024-04-01_11.36.31 AM.mov
Password: 2024@#!01

Thank you

Same issue here on our website with version 4.6.1.

The provided code (ux_val=”3″) fixes the event card sliding down. It opens in a pop-up, as chosen. But still a black image where the event image is expected.

Please send us wp-admin access to your site as a private message for us to further assist your situation.

and so you have set tickets to stop selling when event has ended- I am not sure I understand- you can type in your own language and we can run it through a translator

what was google analytics saying

were people leaving when they visited the event pages? or what page were they leaving the site on

Hi Chris,

I am going to assign this ticket to Ashan and he will be able to take it from here. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being an eventon customer!