Reply to: tickets(398727)

Hello,

First i had delete 3 of the older users, but there is no different at the Problem.

Then i had insert the DEBUG Lines in wp-config.php File, but no debug.log file was created in that directory. So I removed the entry again.

Now I will send you the FTP access details:

Host:    cloud17.helloly.hosting
user:     info@salsita.eu
Port:      21
!!Roland123!!

Good Luck
Manfred

Reply to: tickets(398641)

Hi,

thanks for getting back to me, the issue is that both plugins are on the same ID number so hen I go to cancel it will cancel both plugins, however I only want to cancel the repeat customizer.

Could you send further instructions on how to override the system

Thanks

Helen

Reply to: tickets(398642)

Hi, thanks for the advice. I don’t see the option to click and go to the “read more” link. Here’s a website where it doesn’t appear, and how I have it configured to appear on my site.

Reply to: tickets(398636)

No, I don’t want to show today’s date completely instead it will show tomorrow’s date by default.

Reply to: tickets(398631)

Ashan,

Please take a look at

https://dev2.myeventon.com/test-82/

I changed Post Date in these two events:

https://dev2.myeventon.com/wp-admin/post.php?post=73592&action=edit

https://dev2.myeventon.com/wp-admin/post.php?post=73432&action=edit

They are in the beginning of the list.

However, the customer says that there is an issue with the code. Could you check?

Reply to: tickets(398631)

Thank you for your messages!

I am going to escalate this ticket to development to help in here. Please allow us some time to address this, and we truly appreciate your patience. Thank you for being a valued EventON customer!

Additionally, if your site has any IP blocking or security restrictions in place, kindly disable them temporarily to facilitate our support process.