Reply to: tickets(346933)

I think this is because of the number of events that the calendar need to show. You server doesn’t have enough memory.

Please try either reduce the end date in the shortcode or follow

https://docs.myeventon.com/documentations/increasing-wordpress-memory-limit/

Reply to: tickets(330173)

Yes, the function is working but it is not clear how we have to deal with timezones.

To have a 60 minutes restriction we have to set a 120 minutes in alla events. And this Sunday we are changing daylight time and we have to re-edit all events to 60 minutes. That should be automatic. Isn’t it?

Thanks.

Reply to: tickets(346933)

Hello,

Please follow the instructions in this documentation to activate debug in your site to see any PHP errors recorded that can provide insight on to whats going on. Please reply with a link to debug.log file. If you are not able to do this please send us FTP access to your site so we can do this for you.

Reply to: tickets(346921)

Ashan,

The same on dev2:

https://dev2.myeventon.com/wp-admin/post.php?post=53445&action=edit

The event is completed and canceled.

Reply to: tickets(346921)

Hello,

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Reply to: tickets(346289)

Hi Artem/Ashan,

Do you have any updates here? Is there anything I can do to help?

All the best

– Ethan

Reply to: tickets(345943)

Please take a look at Dynamic Pricing add-on “Tickets Unavailable for Sale Method”:

https://www.myeventon.com/addons/dynamic-pricing/

Try on

https://dev.myeventon.com/wp-admin/

Reply to: tickets(346718)

We do not know if it may have to do with the same incident but, even having disabled the Whatsapp plugin, the calendar widget does not load on the page where it should appear: https://canaljovebegues.cat/agenda

Reply to: tickets(346930)

Hello,

I deactivated > activated the license. Seems to be working now. Please check and let me know.