Archives: Replies

Hi Koblen,

We are glad your issue is resolved, if you have any further questions or concerns please feel free to create a new ticket.

Hi Ryan,

We are glad your issue is resolved, if you have any further questions or concerns please feel free to create a new ticket.

Please send us wp-admin access to your site as a private message for us to further assist your situation.

I had to roll back to 4.5.3 and it worked after that. I will apply the fix next round of updates.

It worked!

Thank you

We are sorry for the delay. Could you try updating EventON to 4.6 and try to generate Lat/Long?

You don’t need a different key to test things out. Simply install the plugin on your other website and try.

Ashan,

The map isn’t visible if there are no Lat/Long values and only Location Address. This is the second ticket.

We will take a look into the Lat/Long value issue and release a fix.

As for the subscribe issue, could you update to the latest version of the add-on? Seems to be working correctly on our test site.

Ashan,

On dev2:

https://dev2.myeventon.com/events/location-test/

Hello,

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.