Reply to: tickets(344485)

Hello. The weekend is the busiest time for us and now we have broken website. Can you send the previous version of eventon at your earliest please?

Then try to figure out what is wrong. Cheers

Reply to: tickets(344115)

This is an unfortunate situation. The Woo Commerce plug in “Name Your Price” for our Woo Commerce listed products is critical to our operation. To date we have been happy with the EventOn tickets add-on as well which operated (we thought) completely independently from the products where the Woo Commerce plug-in is applicable.  When “Name Your Price” stopped working for us, it took us a long time to trace the issue back to the recent EventOn Tickets update because we do not use “Name Your Price” for ticket purchases — only for other products for sale that have nothing to do with EventOn.

We are back to using the older version of EventOn tickets in order for us to continue with our sales of other products that require the Name Your Price feature. When and if something happens that makes the EventOn Tickets update absolutely imperative, if it still conflicts with the Woo Commerce “Name Your Price” feature, we will have to abandon EventOn tickets.

Reply to: tickets(344485)

I went thru the plugins and found the conflict is with the eventon slider. That is now deactivated but of course I need the slider.

How can I roll back the eventon 4,6 version?

Reply to: tickets(344071)

Please try this code:

@media (max-width: 960px){ .eventon_events_list .eventon_list_event .featured_event .evoet_c2 { padding-top: 22px; margin-left: -20px; } }

You can try moving the date block with the style.

Reply to: tickets(344380)

Ashan,

1. On customer’s website:

3. There is an issue with Event Tag:

4. The same on dev2:

https://dev2.myeventon.com/test-424/

Enabled option:

https://dev2.myeventon.com/wp-admin/admin.php?page=eventon#evcal_002

Reply to: tickets(344380)

1. Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

2. Could you send us a screenshot? Seems to be working:

3. Ashan will take a look at this as well.

4. Ashan will check this.

5. Could you send us a screenshot?