Archives: Replies

Seems to be working in Troubleshooting Mode:Could you please try the instructions mentioned in this documentation to make sure your issue is indeed coming from eventon.

Perfect! Please keep us updated.

Ashan,

You don’t see that you can click on event types to select them:

https://dev2.myeventon.com/test-409/

Hello,

You need to click on it to select:

But I am not sure if this is correct, so I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Thank you!

Hello,

…the color dot comes on the date…

Where are you seeing this? I am not sure which color dot you are referring to.

I added Wishlist to EventTop, so it’s visible now:

Please check and let me know.

How many events per month are you planning to show?

It’s impossible to say with shared hosting.

I logged-in to wp-admin and when I check EventON Settings, they aren’t loading to me correctly. I cannot even click on pages:

Please understand that when the hosing says “…it is limited to a maximum load so that does not affect the rest of the users”, it means that it can be limited to extreme levels.

Is there a way to automatically hide the locations in the filter that don’t have events?

We will be adding a lot of events and it will be difficult to keep editing the shortcode by manually adding and removing location IDs.

Hi thanks for your response and apologies for the delay in mine, I never received an email saying you had responded.

We are not using the Event On ICS Importer as we have 2 feeds to pull in. We are using WP Event Aggregator and have been for quite some time without issue, this has only started since the last Event On update.

Thanks in advance,

Steve