Archives: Replies

Thank you for your great suggestion, at the moment it is not supported. However please create a new ticket and select Feature Request as category so others can vote on your idea and get it moved into development faster.

Please keep us updated.

Hello,

About add-on. Please cancel your subscription:

https://docs.myeventon.com/documentations/how-to-cancel-addon-subscription-before-auto-renew/

Is this the correct order id: #184199?

Ashan will check this ASAP.

About the main plugin. Please contact CodeCanyon, since we cannot refund from here.

Hello,

The calendar is inside of grid-row that causes this issue:

Could you try moving the shortcode from it?

Please try this event:

https://dev2.myeventon.com/events/rsvp-waitlist-2/

What’s your version of RSVP and Waitlist and EventON?

Hello,

You can check compatibility on this page:

https://docs.myeventon.com/documentations/changelog-weeklyview/

If you have any further questions or concerns please create a new ticket.

Ashan,

Their website doesn’t create lat/long values.

I tried importing events using ICS Import (generates on dev2, but not on customer’s website). Also tried generating from Events > Event Location > Generate:

Please send us FTP access to your site as a private message, so we can perform several tests from our end and resolve your issue fast!

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Hello,

Please add this CSS code to EventON > Styles (If you don’t see any change, EventON > Scripts & Styling > turn off Write dynamic styles to header > save settings > turn on Write dynamic styles to header):

#evcal_list .eventon_list_event .evoet_cx span.evcal_event_title, .eventon_events_list .evcal_event_subtitle { text-transform: none !important; }