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Replies for tickets on suppota

Reply to: tickets(342340)

Hi. Wanted to pick this one back up. I still can’t get the email to show up in the confirmation email. You already ran the PHP errors above for my other ticket, can you do that again to find the issue with this?

Thanks!

Kyle

Reply to: tickets(342567)

Ok, i actually misunderstood what you were asking. I did have a custom template file on the divi them. I replaced that with the original and now everything is working again. Thanks for your help!

Reply to: tickets(342910)

Thank you so much for your quick reply.   I’ve tried deactivating woo-payments,  I even disabled the entire plugin as a troubleshooting step.

I’ve turned off all the plugins and tried to isolate the issue, with no luck.

Here is the error in the cart.   It’s a “ticket” issue.

If you can please log into the site you will see the attached errors.

for the June 15 retreat, 5 spots are remaining.

I turned on the “link” express checkout in woopayment just to check and now I can see the cart,  but when I try and order, I create a coupon called freeretreat 

I still get the error that there aren’t enough tickets in stock.  

Reply to: tickets(342050)

Thanks … but this does not change all the text in the RSVP box … and yes I turned off and on the dynamic write styles to header. I would like it all to be 18px.

 

Reply to: tickets(342985)

Ok, it was a conflict with GDPR plugin (welaunch). The plugin uses a redux framework and when it is desactivated, the calendar looks normal…

Reply to: tickets(342567)

I am also getting this confirmation page and error after trying to complete an order (see attached).

Thanks in advance!

Kyle

Reply to: tickets(342567)

Please feel for disable for a test. I don’t believe Divi uses its own custom template here.

Thanks!

Kyle

Reply to: tickets(342050)

Please add this CSS code to EventON > Styles (If you don’t see any change, EventON > Scripts & Styling > turn off Write dynamic styles to header > save settings > turn on Write dynamic styles to header):

.evcal_evdata_row.evcal_event_details .evcal_evdata_cell p, .evo_lightbox p { font-size: 16px; }