Archives: Replies

Replies for tickets on suppota

Reply to: tickets(341873)

Hello,

If you go to https://www.myeventon.com/my-account/edit-address/billing/ you can edit the address and add VAT number under company name. And then apply it to all the active subscriptions and see if generating invoice make correctly with vat.

Reply to: tickets(341876)

Hello,

Could you give us some examples of such events?

There are two calendars that try to load at the same on one page. Please check how much memory is available on your server and also if CPU is fast enough.

Reply to: tickets(340264)

And ist there an option to make settings for the picture styling in the tile preview? its not fitting which is not good.

Reply to: tickets(341878)

Hello,

It says that “Uncaught ReferenceError: moment is not defined”. Could you go to EventON > Scripts & Styling > make sure that Disable Moment script is disabled?

Reply to: tickets(340264)

can you please show me the part in the documentation where I find the codes for styling tiles and preview?

Also:

is there an option the show the Eventphoto on the preview but hide it on the eventcard when opened?

Reply to: tickets(341876)

I also want to ask. Is there any way of making the events page open faster? The eventon plugins is so slow opening. Thanks

Reply to: tickets(341364)

FYI… I will work on this over the weekend. I will get back to you and let you if that fixes it. Thank you.

Reply to: tickets(341673)

You are actually right… clearing just the page cache seems not to be enough these days for chrome. Sorry for not double checking and thanks again!