Reply to: tickets(340800)

Hello,

1. & 2. Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

3. This is because you use slides_visible=”2″ and event_count=”2″, so it’s showing the same two events.

4. Ashan will check this as well.

Reply to: tickets(340808)

Hello,

With Action User Plus you can create different submission levels:

https://www.myeventon.com/addons/action-user-plus/

Guide:

https://docs.myeventon.com/documentations/setup-actionuser-plus/

Try on

https://dev.myeventon.com/wp-admin/

Reply to: tickets(336428)

Your current server only has 256MB memory available. It’s not about the number of events, but how many plugins or how heavy the theme is.

Could you try make sure that your server has more memory?

Reply to: tickets(340748)

Ashan,

The same on dev2:

Reply to: 340853

I changed the order from 3 and 4 to 2 and 3:

https://dev2.myeventon.com/wp-admin/post.php?post=52862&action=edit

But still shows 3 and 4 tickets purchased.

https://dev2.myeventon.com/wp-admin/post.php?post=52832&action=edit

https://dev2.myeventon.com/wp-admin/post.php?post=52829&action=edit

Reply to: tickets(340748)

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Reply to: tickets(335740)

We apologize for the inconvenience. Could you let us know when you downgrade to 4.5.4, does it also restore the fields?

Instead of working with the live site, could you create a staging site and apply updates there first?