Reply to: tickets(340832)

Hi Daniel,

Could you please try the instructions mentioned in this documentation to make sure your issue is indeed coming from eventon.

If the issue is not caused by your theme or plugins, please send us wp-admin access in a private message and we will take a look at the issue

Reply to: tickets(340863)

Hi Stacey,

I am sorry to hear that the addons are not working for you. Any chance you can raise the issues are having so that we can advise? If not, please send in the order ID gotten when purchasing the addons

Reply to: tickets(338815)

can you please update me on this?

I also noticed that on mobile when you open the rsvp form there is no way to close it .

 

thanks

Reply to: tickets(339902)

What patch fix?  Please be more specific as to what I need to do.  Otherwise I’ll just use ACF.

Reply to: tickets(339902)

it seems the description 2 field sanitizing causing this issue. please apply this patch fix for now.

Reply to: tickets(335740)

I have updated. And SHOCLK!! lost all my custom meta fields again so now i have to start again. I want to know why this keeps happening it is SO much work to redo all my events!!!!!

I am on the verge of sourcing legal council for this now this impacts direct sales for this website.

Reply to: tickets(340748)

I go to woocommerce orders and remove the number of articles=tickets.

The full order remains in status completed since other tickets of the same order remain valid.

Reply to: tickets(340721)

We are working on a new version 4.6 that should address this issue. It will be available very soon.