Reply to: tickets(404001)

Ashan,

Even in Troubleshooting Mode clicking on this button does nothing:

https://www.artimigarsai.lt/checkins/

https://www.artimigarsai.lt/wp-admin/site-health.php?tab=troubleshoot

Reply to: tickets(404001)

Thank you for your messages!

I am going to escalate this ticket to development to help in here. Please allow us some time to address this, and we truly appreciate your patience. Thank you for being a valued EventON customer!

Reply to: tickets(404092)

Hello,

cal_id isn’t supported anymore, so please don’t it to your shortcode.

Seems to be working now after I removed the parameter:

Could you check and let me know?

Reply to: tickets(404093)

Hello,

Could you let us know where did you get these shortcodes from?

[eventon_submit_form]

[eventon_au_submit_form]

Please copy the shortcodes from EventON > Shortcodes > Generator:

More info:

https://docs.myeventon.com/documentations/shortcode-generator/

Take a look at this page:

https://carsoncarclub.com/test-2/

Reply to: tickets(404094)

Hello,

I went to wp-admin > Settings > Permalinks > Save according to this guide:

https://docs.myeventon.com/documentations/single-events-page-not-working-404-error/

Now Single Event Page is working:

https://wadsworthsqstg.wpenginepowered.com/events-calendar/blackwood-brothers/

Please check and let me know.

Reply to: tickets(404097)

Hello,

The only option is to make sure not to complete orders, but when the time comes, go to wp-admin > WooCommerce > Orders > Bulk action: Change Status to Completed.

How many users can be checked-in fully depends on your server’s performance.

Reply to: tickets(404001)

Yes, I believe I do have completed orders. I see all the orders on my ticket / event options where I can do my checkins. You have the admin logins, please check. But I was hoping this addon will help to see all of my events in one place where I can do the chekins and keep.track of the registrations. I found I am not the only one with such a problem. You helped already someome in the helpdesk support forum and fixed the problem. Please fix mine too. Thank you.

Reply to: tickets(403599)

My apologies.  Please refund Event Lists & Items on order # 222559.   We originally ordered a plugin similar in name and were told a refund needed to be done.  Our Director went ahead and ordered the plugin since we were expecting a refund when in fact an exchange was later done.  Thank you!