Reply to: tickets(338575)

Ashan,

Go to this page and switch to May:

https://dev2.myeventon.com/test-328/

This event is showing:

https://dev2.myeventon.com/events/may-is-national-adolescent-health-month/

Now switch to June. The same event is showing.

Reply to: tickets(338575)

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Reply to: tickets(338318)

Even with this patch?

https://helpdeskx.s3.amazonaws.com/wp-content/uploads/2023/02/08180337/Screen-Shot-2023-02-08-at-5.02.20-PM.png

Reply to: tickets(338651)

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Reply to: tickets(338796)

Hello,

1. Instead of the plugin, please try 

https://docs.myeventon.com/documentations/auto-complete-ticket-order/

2. Please follow the instructions in this documentation to activate debug in your site to see any PHP errors recorded that can provide insight on to whats going on. Please reply with a link to debug.log file. If you are not able to do this please send us FTP access to your site so we can do this for you.