Reply to: tickets(338735)

Hello,

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Reply to: tickets(338726)

Hello,

Seems to be working on this page:

https://ultimate.ee/131341-2/

Unfortunately, I think there is an issue with the page builder. Could you clone the page and then remove sections one by one to see if it’ll fix the issue?

Reply to: tickets(335423)

Please send us wp-admin access to your site as a private message for us to further assist your situation.

Reply to: tickets(338697)

Hello,

Instead of event_type_1 please use event_type. It starts with 2 when you need to use event_type_2, event_type_3 and so on.

Reply to: tickets(338655)

Looking to replicate or simulate this: https://www.kusc.org/playlist?date=20240125…Besides the “Daily” add-on, what do I need to purchase to be able to upload daily playlists akin to the link provided?

Please take a look at Schedule View shortcode:

[add_eventon_sv]

Reply to: tickets(338655)

Ashan,

Live isn’t showing as well:

https://dev2.myeventon.com/events/live-2/

As for 5 hours ahead issue. Could you check on dev2:

https://dev2.myeventon.com/test-324/