Reply to: tickets(338651)

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Reply to: tickets(338796)

Hello,

1. Instead of the plugin, please try 

https://docs.myeventon.com/documentations/auto-complete-ticket-order/

2. Please follow the instructions in this documentation to activate debug in your site to see any PHP errors recorded that can provide insight on to whats going on. Please reply with a link to debug.log file. If you are not able to do this please send us FTP access to your site so we can do this for you.

Reply to: tickets(338804)

Hello,

The only option is “Allow ICS download of all events”:

Unfortunately, it downloads all events.

Reply to: tickets(338812)

Hello,

I went to EventON > Time Settings > enabled Use UTC offset time globally on calendars. Could you check now?

Reply to: tickets(338815)

Hello,

Please take a look at the shortocode on:

https://wemeetroma.asapcomunicazione.it/event-directory/

I would like to show this month events (past and future).

Maybe better use Event Lists? Take a look at this page:

https://wemeetroma.asapcomunicazione.it/test/