Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.
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Reply to: tickets(338471)
Ashan,
I enabled Test Mode and made a test purchase. In debug.log:
[25-Jan-2024 10:59:59 UTC] PHP Fatal error: Uncaught TypeError: count(): Argument #1 ($value) must be of type Countable|array, bool given in /home/u903970755/domains/tlninside.fr/public_html/wp-content/themes/listifyenfant/functions.php:84
Stack trace:
#0 /home/u903970755/domains/tlninside.fr/public_html/wp-includes/class-wp-hook.php(324): auto_complete_virtual_orders()
#1 /home/u903970755/domains/tlninside.fr/public_html/wp-includes/plugin.php(205): WP_Hook->apply_filters()
#2 /home/u903970755/domains/tlninside.fr/public_html/wp-content/plugins/woocommerce/includes/class-wc-order.php(150): apply_filters()
#3 /home/u903970755/domains/tlninside.fr/public_html/wp-content/plugins/woocommerce-gateway-stripe/includes/abstracts/abstract-wc-stripe-payment-gateway.php(568): WC_Order->payment_complete()
#4 /home/u903970755/domains/tlninside.fr/public_html/wp-content/plugins/woocommerce-gateway-stripe/includes/class-wc-gateway-stripe.php(475): WC_Stripe_Payment_Gateway->process_response()
#5 /home/u903970755/domains/tlninside.fr/public_html/wp-content/plugins/woocommerce/includes/class-wc-checkout.php(1058): WC_Gateway_Stripe->process_payment()
#6 /home/u903970755/domains/tlninside.fr/public_html/wp-content/plugins/woocommerce/includes/class-wc-checkout.php(1287): WC_Checkout->process_order_payment()
#7 /home/u903970755/domains/tlninside.fr/public_html/wp-content/plugins/woocommerce/includes/class-wc-ajax.php(508): WC_Checkout->process_checkout()
#8 /home/u903970755/domains/tlninside.fr/public_html/wp-includes/class-wp-hook.php(324): WC_AJAX::checkout()
#9 /home/u903970755/domains/tlninside.fr/public_html/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters()
#10 /home/u903970755/domains/tlninside.fr/public_html/wp-includes/plugin.php(517): WP_Hook->do_action()
#11 /home/u903970755/domains/tlninside.fr/public_html/wp-content/plugins/woocommerce/includes/class-wc-ajax.php(96): do_action()
#12 /home/u903970755/domains/tlninside.fr/public_html/wp-includes/class-wp-hook.php(324): WC_AJAX::do_wc_ajax()
#13 /home/u903970755/domains/tlninside.fr/public_html/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters()
#14 /home/u903970755/domains/tlninside.fr/public_html/wp-includes/plugin.php(517): WP_Hook->do_action()
#15 /home/u903970755/domains/tlninside.fr/public_html/wp-includes/template-loader.php(13): do_action()
#16 /home/u903970755/domains/tlninside.fr/public_html/wp-blog-header.php(19): require_once(‘/home/u90397075…’)
#17 /home/u903970755/domains/tlninside.fr/public_html/index.php(17): require(‘/home/u90397075…’)
#18 {main}
thrown in /home/u903970755/domains/tlninside.fr/public_html/wp-content/themes/listifyenfant/functions.php on line 84
Reply to: tickets(336599)
Could you make sure that your cache plugin + browser cache both are cleared?
Reply to: tickets(338587)
Hello,
Please follow this guide:
https://docs.myeventon.com/documentations/single-events-page-not-working-404-error/
Reply to: tickets(338588)
Reply to: tickets(338589)
Hello,
1. Please update it manually.
To update eventon addons: You can download latest eventon addons from myeventon > my account. Then you can go to your website, deactivate old addon and install new one and activate then delete the old addon. This link will further explain the process. Also you can follow us on twitter to get real-time announcements on updates!
2. Please update the add-on first. It should fix the issue.
Reply to: tickets(336599)
I have updated everything, both main and full cal. The odd thing is that on chrome it works fine, but on mobiles and like firefox the problem is still not fixed. Check out my page on a mobile or any other browser than chrome.
https://indianabeach.com/parkhours/
Reply to: tickets(337870)
Hello! Thank you very much for your help. And for helping with March as well. May I ask why this happened? It all looked good before until I did that update. Was it just a bug? Will there be any more issues in the future or is there anything else I need to do on my end?
I have some website work to do but have been holding off until this is resolved. So I will be looking forward to any updates.
Sincerely,
Jennifer
Reply to: tickets(338471)
Hello,
I use action user plus.
“paid submissions”
Reply to: tickets(338299)
Ah. Ok. I was hoping to use short code on our 3 individual calendars. Can this be done? If not, I was reading about only displaying months with events in them. Perhaps that is the best option.
