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Replies for tickets on suppota

Reply to: tickets(338129)

I excluded the calendar page in the cache settings which didn’t change anything. Then I tried disabling it completely but the result was the same.

Reply to: tickets(337959)

Version in use: Version 4.3.5
Admin credentials
email: eventon@soobahkdo.us
user name: 2
password: EventOn1!@#

Reply to: tickets(336561)

I have downgraded it now again.

We need a solution for this especially for the next updates…

Thanks

Reply to: tickets(338209)

Thx. I added quotes to publish in the excel file i’m using for importing. I tried importing the first event highlighted…see image…It imported just fine, but was still in draft mode.

Reply to: tickets(338081)

Hi,

Thanks for your reply.

I’ve found that this has been a caching problem.

After looking at your screenshot I viewed the page on more computers / browsers / operating systems and found as you have that it is white on the Chrome and Edge browsers.

On the computers with the browsers that had the problem I cleared all the browser caches and cookies completely, flushed the computer DNS cache and also flushed the web server cache (Siteground).

Now these browsers are showing the page correctly with white text. Although why they ever appeared with black text in the first plcae is still a mystery.

So thanks for your help with this, I think it is resolved now..

Les Bell

Reply to: tickets(337875)

Hello again, what I have reset and it works is access to our website.

Test with the user: Eventon and the password: Elquelodiceloes

I need an urgent solution since this situation can cause me problems.

Thanks