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Replies for tickets on suppota

Reply to: tickets(337809)

Hi Gerard,

We apologize for the inconvenience. We will be releasing a new version soon that addresses that issue.

We will let you know once it’s released so that you can download it.

Reply to: tickets(337218)

Hello, thank you and one more question. Can you change the month selection in the font size? and can you hide certain years? Thank you (see screen)

Reply to: tickets(337833)

I have the same issue and it has been reported 3 days ago. .Waiting for Ashan – as always. .Just get this fixed please! It’s a bug – just fix it or put out a patch..

Reply to: tickets(337862)

This is, what Ezoic says:

Hi Bernhard! Thanks for getting back to me. I was able to find a few more scripts related to Eventon that I disabled from script delay, but I’m still seeing the issue. When checking the uncached version of the site I noticed that the “more” button doesn’t seem to appear correctly as a button but just as text:

When I checked the page with Leap turned off entirely the button did work but still seemed formatted incorrectly, so I’m thinking part of it might be script delay but the button itself might not be set up correctly. I’m not familiar with the Eventon plugin, are you seeing any errors being flagged in the plugin itself or any sort of troubleshooting that might be available within the plugin?

On my site, I see the button as defined in the custom styles

Reply to: tickets(337066)

Our sincere apologies guys!! We are located in PNW and was out of power past week due to bad winter storm. Will be issuing a public release update soon here in a minute!

Reply to: tickets(337859)

Sorry, my WP username and password were incorrect. Here are the good ones:

WP username : philmo

Password : sK3-SFm-4H9-4Zp

Reply to: tickets(337856)

Many others are experiencing this same issue.  The ticket previously created regarding this is not visible anymore.  When is this bug going to be fixed?

Reply to: tickets(337809)

No, I cannot do that because of the time commitment it would take.  I have shown you the error.  Your tickets are rife with people experiencing similar problems after your last version release.  I have found that updating Eventon is almost a surefire recipe for problems, unwanted costs, and time loss.   Instead of asking me to create a test site for your benefit, I would like to hear/read ideas.  Why would a January 21 event suddenly start appearing in the middle of the space supposed to be populated only with January 20 events?

It just seems like a cop-out to ask me to create a test site for you.  The total cost of ownership of Eventon is extravagant when I calculate all the time to troubleshoot the bugs and problems.  Are you telling me that you have no idea, no notion, no clue of why Jan 21 event is suddenly appearing under Jan 20 in the calendar?

Reply to: tickets(328291)

It has been over 11 weeks since this was logged as an issue and no updates. Please update us on the progress.