Reply to: tickets(336561)

Now I have updated and the same problem like before :-/

Events are with other times whe I want to save it per ics.

Reply to: tickets(337787)

this ticket is private so only you and our team can view the replies:

we have your email being itas@ocde.us connected to this support helpdesk however we don’t see any purchases connected to that email

is there another email address used to purchase the addons

Reply to: tickets(337808)

Please send us wp-admin access to your site as a private message for us to further assist your situation.

Reply to: tickets(337788)

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.

If you have a moment, we would greatly appreciate if you could kindly leave us a review at myeventon/my-account!. Cheers!

Reply to: tickets(337218)

Thanks! Can you add the option to this shortcode to see the thumbail images in the overview? Thanks

Reply to: tickets(337727)

OK. I’ve downloaded the new version and also updated the ‘Tickets’ add-on. However, all the events that I had set up variations on have now lost those details. Also, the variation shows 2 fields – one works (Ticket Price variation) and the other one doesn’t work (Price)?

Example event – I have re-created the price variation – https://newsite.thamesvalleychamber.co.uk/new-events/preference-rules-of-origin-2/

See screenshot attached which shows the duplicate variation field.