Reply to: tickets(335740)

Could you update EventON to 4.5.6?

Or downgrade to 4.5.4:

https://helpdeskx.s3.amazonaws.com/wp-content/uploads/2024/01/12035959/eventON4.5.4.zip

Reply to: tickets(336343)

We are sorry for the delay. Could you try re-downloading ICS Import and install it again? Not sure why this works on our test site but not on yours.

Reply to: tickets(336244)

Please add this CSS code to EventON > Styles (If you don’t see any change, EventON > Scripts & Styling > turn off Write dynamic styles to header > save settings > turn on Write dynamic styles to header):

.ajde_evcal_calendar.boxy .eventon_list_event .evcal_list_a { flex-direction: row; }

Reply to: tickets(337138)

Ashan,

Please take a look at

If not, are you able to provide the source code, etc that a developer would need in order to create the app?

…

Also, do you have any documentation on the “Enable API Access to Mobile APP” setting?

Reply to: tickets(337138)

We aren’t not for hire, I am afraid.

If not, are you able to provide the source code, etc that a developer would need in order to create the app?

…

Also, do you have any documentation on the “Enable API Access to Mobile APP” setting?

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer!

Reply to: tickets(337401)

Hello,

Please follow the instructions in this documentation to activate debug in your site to see any PHP errors recorded that can provide insight on to whats going on. Please reply with a link to debug.log file. If you are not able to do this please send us FTP access to your site so we can do this for you.

I am also going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Reply to: tickets(337384)

Hello,

Could you try going to EventON > Time Settings > enable Use UTC offset time globally on calendars?

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Reply to: tickets(336472)

When you use Search Box shortcode, in order to show results from multiple months, please use number_of_months:

[add_eventon_search number_of_months=”12″]

Reply to: tickets(337413)

Hello,

Try going to EventON > Advanced > select a different Select event calendar WP Query method & Select which HTTP server communication method to use for calendar.

Reply to: tickets(336703)

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket. If you have a moment, we would greatly appreciate if you could kindly leave us a review at myeventon/my-account!. Cheers!