Reply to: tickets(336984)

Ashan,

I cannot test this since I don’t receive any emails at all from the server.

Even from Re-send Emails:

https://dev2.myeventon.com/wp-admin/post.php?post=52352&action=edit

Event:

https://dev2.myeventon.com/wp-admin/post.php?post=52351&action=edit

Reply to: tickets(336984)

Hello,

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Reply to: tickets(336985)

Hello,

The event you sent us doesn’t have any purchases. Could you send us a couple of examples?

Please also update EventON to 4.5.6.

To update eventon to latest version: If you are unable to do autoupdate, you can go to codecanyon your account > download and get the latest eventon version as zip file. Then you can go to your website > make sure “Delete eventon settings & data when EventON is uninstalled” is Deslected from eventon settings, delete old eventon, install new one and activate. This link will further explain the process it. Also you can follow us on twitter to get real-time announcements on updates!

Reply to: tickets(335684)

4.5.6 version is available now. Please backup your current version of the plugin and then update. It should solve your issues.

To update eventon to latest version: If you are unable to do autoupdate, you can go to codecanyon your account > download and get the latest eventon version as zip file. Then you can go to your website > make sure “Delete eventon settings & data when EventON is uninstalled” is Deslected from eventon settings, delete old eventon, install new one and activate. This link will further explain the process it. Also you can follow us on twitter to get real-time announcements on updates!

Reply to: tickets(337013)

Hello,

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer!