Reply to: tickets(270242)

Sorry. For some reason, I can’t find the most recent tickets I submitted. I replied on this one by accident.

Reply to: tickets(336232)

There is an issue with memory limit:

[11-Jan-2024 21:47:04 UTC] PHP Fatal error:  Allowed memory size of 536870912 bytes exhausted (tried to allocate 20480 bytes) in /home/977757.cloudwaysapps.com/ruphfxfmwc/public_html/wp-includes/class-wpdb.php on line 3179

Please follow

https://docs.myeventon.com/documentations/increasing-wordpress-memory-limit/

Reply to: tickets(336343)

Ashan,

In Troubleshooting Mode it throws this error when you try to import the .ics file:

[11-Jan-2024 21:32:16 UTC] PHP Fatal error:  Uncaught Exception: DateTimeZone::__construct(): Unknown or bad timezone (1) in /home/www/relaunch/wp-content/plugins/eventon-ics-importer/includes/lib/IcalParser.php:308

Stack trace:

#0 /home/www/relaunch/wp-content/plugins/eventon-ics-importer/includes/lib/IcalParser.php(308): DateTimeZone->__construct(‘1’)

#1 /home/www/relaunch/wp-content/plugins/eventon-ics-importer/includes/lib/IcalParser.php(142): omIcalParser->parseRow(‘TZID:W. Europe …’)

#2 /home/www/relaunch/wp-content/plugins/eventon-ics-importer/includes/lib/IcalParser.php(57): omIcalParser->parseString(‘BEGIN:VCALENDAR…’, NULL)

#3 /home/www/relaunch/wp-content/plugins/eventon-ics-importer/includes/class-functions.php(27): omIcalParser->parseFile(‘/tmp/phpyIwRXg’, ”)

#4 /home/www/relaunch/wp-content/plugins/eventon-ics-importer/includes/class-ajax.php(225): EVOICS_Fnc::get_events_from_ics(‘/tmp/phpyIwRXg’)

#5 /home/www/relaunch/wp-includes/class-wp-hook.php(324): EVOICS_ajax->process_ics_file(”)

#6 /home/www/relaunch/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters(”, Array)

#7 /home/www/relaunch/wp-includes/plugin.php(517): WP_Hook->do_action(Array)

#8 /home/www/relaunch/wp-admin/admin-ajax.php(188): do_action(‘wp_ajax_evoics_…’)

#9 {main}

  thrown in /home/www/relaunch/wp-content/plugins/eventon-ics-importer/includes/lib/IcalParser.php on line 308

Reply to: tickets(336343)

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Reply to: tickets(336421)

Hello,

Please add this CSS code to EventON > Styles (If you don’t see any change, EventON > Scripts & Styling > turn off Write dynamic styles to header > save settings > turn on Write dynamic styles to header):

.ajde_evcal_calendar #evcal_head.calendar_header #evcal_cur, .ajde_evcal_calendar .evcal_month_line p, .ajde_evcal_calendar .evo_footer_nav p.evo_month_title { color: #000 !important; }

Reply to: tickets(335947)

Hello marketingoriginalresorts,

Could you re-download the plugin from CodeCanyon and update it again?

Reply to: tickets(336439)

Hello,

We are working on fixing all of these. Please wait for 4.5.6 that will be available very soon. Could you downgrade to 4.5.4, if possible?

Reply to: tickets(336296)

You could kindly re-download the 4.5.5 version or we are working on 4.5.6 which should be ready soon — that will address this issue.