Reply to: tickets(335524)

Ashan,

https://dev2.myeventon.com/wp-admin/admin.php?page=eventon&tab=evcal_rs#evors_reminders

Tried to use HTML content in Enable before event start reminder email #1, but it removes it.

Reply to: tickets(335524)

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Reply to: tickets(335829)

Login info isn’t working:

Errore: la password inserita per il nome utente matteo non รจ corretta.

Could you check?

Reply to: tickets(335923)

Hello,

Please send us wp-admin access to your site as a private message for us to further assist your situation.

Could you go to wp-admin > Events > Event Location > make sure that locations have Lat/Long values?

Reply to: tickets(335551)

If you just use [add_eventon_dv] as shhortcode it should focus on the today’s date on page load. But if you are setting fixed_date or day_incre values that will offset the focus date.

Reply to: tickets(335620)

As artem mentioned kindly re-download the 4.5.5 version ๐Ÿ™‚ should resolve the issue ๐Ÿ™‚