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Replies for tickets on suppota

Reply to: tickets(334922)

Main Plugin can be purchased here:

https://codecanyon.net/item/eventon-wordpress-event-calendar-plugin/1211017

Reply to: tickets(334922)

Hello,
I am unable activate EventON – Seats add-on on my website as its throw error and says “EventON Event Seats is NOT active! – You do not have EventON main plugin, which is REQUIRED.”.

I also installed EventON plugin but its not working https://wordpress.org/plugins/eventon-lite/.
Can you please share download link of EventON main plugin and Tickets add-on.

My order id of the purchase is #179421

Kindly resolve my issue asap, else please refund my Seats add-on amount.

Thanks

Reply to: tickets(334660)

I create a staging site for you:

host: ftp.runningmode.it

Username: admin@runningmode.it

Password: Pierod.admin7

Port: 21

wp-admin: https://staging29.runningmode.it/pippo/

Reply to: tickets(334660)

Please send us FTP access to your site as a private message, so we can perform several tests from our end.

Also send us wp-admin access to your site as a private message for us to further assist your situation.

Reply to: tickets(333579)

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Reply to: tickets(334667)

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket. If you have a moment, we would greatly appreciate if you could kindly leave us a review at myeventon/my-account!. Cheers!