Archives: Replies

I found the order 179379. and will get that refunded. The payments are going through paypal. So you would need to update the credit card from paypal. 

Alternatively, you can also re-purchase the addon using updated payment method.

Ok fixed it on your website the next version update to tickets addon version 2.2.5 will resolve this. 

Hello Robin, sorry for the delay response. Are you needing the addons transfered to ? robin@experiencelabpdx.com I am little confused on what is needed?

kindly update the slider addon to version 2.0.7 https://docs.myeventon.com/documentations/changelog-event-slider/ should resolve the external links not working 🙂 

Hello Anka, so you have L1 as english and L2 as the other language? 

If you use lang=’L2′ in the shortcode does it change the calender language?

precisely how can we be sure that google and others have access to it, sorry but currently that does not seem to be the case

Hi Ashan

Please respond. In good faith i have stopped with paypal and other regulations but being ignored is leading me to pursue these again.

IT’s really simple, you have changed a paypal account not attached to a business, I do not want the licences or services. I am happy for you to pro rata the payment for time since eg 1 month.

I know you’re international but it is illegal in Australia to force a renewal without notification or path for refund.

Hello,

When events have been imported, you cannot change their timezone, unless you go to Edit Event and manually change it.

But all events i import from .ics has the time zone (GMT -11:00).

Can you manually set a timezone during the importing?

Hello,

Please confirm which account you want to  cancel so that we can be able to help accordingly