Replies – Page 3486 – EventON Help Desk

Reply to: tickets(334396)

What was the solution? Could you let us know?

Reply to: tickets(334622)

https://helpdesk.ashanjay.com/ticket/api-add-endpoint-to-list-rsvps-for-an-event/

Reply to: tickets(334622)

Thanks, I created a new Feature Request ticket.

Reply to: tickets(334668)

Here is the image that further describes the problem.

Thanks.

Reply to: tickets(334649)

Hello,

I can download

Event Tickets – Single Site × 1
Ticket Variations & Options – Single Site × 1

but all other not. please see image.

Thanks

regards

Carmen

Reply to: tickets(332709)

Hello Ashan

I am just seeing if you can help me to fix this issue, thanks!

Reply to: tickets(334396)

Hi Kenneth,

Thank you for the update. I have found a solution for the issue, thank you.

Reply to: tickets(334649)

Hi Carmen,

Please confirm, which items are you not able to purchase and what happens when you try to download them?

Reply to: tickets(334646)

Hi Melissa,

Below is a tutorial on how to cancel the auto renew so that you are not charged again

https://docs.myeventon.com/documentations/how-to-cancel-addon-subscription-before-auto-renew/

Reply to: tickets(330819)

When importing the ICS file via URL, the window is showing all past events even though I have the “Import past events as well from ICS file” toggled off. As you can see from the attached image, that’s over 11,000 events. I cannot go through and manually de-select the past events. How can I fix this?