Reply to: tickets(332811)

By using repeat customizer, I have no access to event description, unfortunately. Any way to customize it ?

Repeat Customizer doesn’t let you to edit Event Description since it’s the main field alongside with Event Title. So you need to create a new event for this.

I test an advent event from 27 to 01/12 but on today (28th) message “coming soon” appears, as the AFTER date. The event of today is expected.

Could you create a new event and take a screenshot of the issue, so we can check this? Not sure what you are referring to.

Reply to: tickets(333132)

Hello,

Could you try clearing your browser cache?

what country are you tryin gto access the website from and I will allow access.

Please allow USA, Australia, Kenya, Spain.

Reply to: tickets(333075)

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Reply to: tickets(333112)

Hello,

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Reply to: tickets(332685)

I need to check wp-admin. No issues with the font color on our test site:

https://dev2.myeventon.com/test-227/

Reply to: tickets(333032)

Hello,

Please send us wp-admin access to your site as a private message for us to further assist your situation.

I want to recreate your shortcodes and events to see if the same issue appears on our test site as well.