Replies for tickets on suppota
Hello Mark, apologies we were occupied with many things going on at the moment.
Ok So I am looking at your order ID 178105 and there the discount was added. So I am baffled how your other order did not get the discount. (#177814) in our 12 year in business this has never happened. (an applied coupon code not reflected at checkout)
Hello Hakan, our system apply the discount on the first year and for renewals it is processed at full price.
Kindly refer to our terms https://docs.myeventon.com/documentations/terms-and-conditions-and-refund-policy/ under section 7.3
Hello Julian! I am sorry to hear you are feeling this way. The promotion we have is for the first year of the license. Then it is renewed at original price.
As for renew notice. Our system should have sent out a notice 3 days before it was renewed.
I am attaching here the email transcript from our system.
Come on guys!
It has been 5 days and still not resolved.
Please reset my time as it isn’t my fault it isn’t working?
No, this test is working just fine on the smaller tablet.
Sure, thank you! Here is the updated link; it will be valid for one week: https://oddvxhua.elementor.cloud/wp-admin/?wtlwp_token=5dfeaca53f568e6b3315b6944efe43e47273f02404b2fa48415746b34a1590b6cc3e71294e49b3338f0935379fdb34c7974ac708516fcb3be984e5d1abc7d585
Could you update EventON to 4.5.4?
To update eventon to latest version: If you are unable to do autoupdate, you can go to codecanyon your account > download and get the latest eventon version as zip file. Then you can go to your website > make sure “Delete eventon settings & data when EventON is uninstalled” is Deslected from eventon settings, delete old eventon, install new one and activate. This link will further explain the process it. Also you can follow us on twitter to get real-time announcements on updates!
I went to https://laurastamm.com/wp-admin/admin.php?page=eventon&tab=evcal_tx and disabled “Do NOT show eventtop “sold out” tag above event title, when tickets sold out.”, so now Sold Out is visible now on EventTop.
Could you check and let me know?
hi anyone can help!!!!
Hello,
Could you take a look and let us know if the same issue happens on
https://dev2.myeventon.com/test-221/
I was able to access the website using the login data from your different ticket. However, not sure where to see the issue:
Could you send us a screenshot?