Archives: Replies

Hello,

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer!

Perfect! Please keep us updated.

You can also send us a login info to your website as a private message, so we can add this for you.

Please follow this guide on how to add a custom code:

https://www.wpbeginner.com/plugins/how-to-easily-add-custom-code-in-wordpress-without-breaking-your-site/

Just create a snippet and then add the code from the guide.

What I see on the website:

Can we at least take a look at the calendar, so we can check events?

Hi Ashan, I will.

Right now I wasn’t able to replicate that as well. Will update you just in case. Thanks!

Yeah, I understand the point. Thank you for the snippet. I added it and will be testing today.

As for other users of the add on…maybe an additional switch in back-end to extend the XXminutes to the yes/no change option?

I understand this is mainly related to our user case but I guess it is the same for any yoga/meditation or similar business. Basically if you purchase a lesson you have 60  (or whatever) minutes to change idea and/or reschedule. If you’re too late the lesson is counted/debited in any case.

Eventually there are other users with the similar need.

P.S. I just edited the file in the main plugin folder as indicated. Should I have better added it to the child theme to avoid overwrites if you do not plan to add it to next upgrade?

Hi Ashan,

thank you very much. But I am sorry I am too untrained to understand the code. Do I have to modify the code somewhere?  Does it send the ticket to the customer regularly as well? Because only a specific address should get it in bcc.