Archives: Replies

so you are telling me I have to edit code to activate plugin? what if I breake something or there is an update? 

Perfect! If you have any further questions or concerns please create a new ticket.

Hello,

Please send us wp-admin access to your site from ”Access Info” box on right side menu, to further assist your situation.

Hello,

Please follow the instructions in this documentation to activate debug in your site to see any PHP errors recorded that can provide insight on to whats going on. Please reply with a link to debug.log file. If you are not able to do this please send us FTP access to your site so we can do this for you.

Hello, it´s still not working properly on my website. 

I’ve tried new login info and it didn’t work for me. Could you check again?

The orders auto-complete correctly; on the seat map, we have no problems with the right side, the tickets are added and the purchase is processed normally.

But on the left side, it’s added to the cart correctly, but when we go to view the cart there’s nothing there.

thank you

Hello, I have updated the credentials with a new Admin account. Please fella free to log in and check what’s necessary. Thanks.

I used a much older rsvp (one that I still have) and it worked. So, the glitch is in the new rsvp version. 

sorry it took so long to get back to this… I get it now. Thank you.