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Replies for tickets on suppota

Reply to: tickets(331155)

After deleting the original Eventon Tickets plugin, upgrading and installing Eventon Tickets to 2.2.4, deleting my ticket duplicate and regenerating the duplicate, the problem still exists.  See attached image

Reply to: tickets(321548)

Thank you.

See the attached image.  Note the Geography Line “Gilbert, Arizona / Brawley, California”. Wanting the wrapped line to have less line spacing.

Reply to: tickets(330855)

I made a test page on your website to see if I can replicate issues and it seems so. https://culturazac.gob.mx/test-eventon/ 

November takes 19-20 seconds to load while december load faster. You have 903 events. We have seen users with 5000 events have their calendars load faster. 

Have you noticed at some point things got slower than before? Are you able to think back to a moment like that and recall what was changed then? 

Reply to: tickets(331144)

ACHH!

My apologies and Thank you for your time, it was indeed nothing to do with your plug-in, but a double call out in header, which was not needed. Thanks again

Reply to: tickets(329588)

By default EventON doesn’t affect orders in any way. The code from EventON’s documentation must be added manually through the code. And yes the code does have some limitations.

But if you need some kind of extension of the code, then, unfortunately, we unable to provide it.

Reply to: tickets(331131)

In Troubleshooting Mode it seems to be working:

So when it’s only EventON + WooCommerce, it works, right?

Normally the event should look like this: https://club-norvege.eu/kalender/, but the event on https://club-danois.com/ dont have the dropdown and it dont look like that anymore. Why?

Which event are you referring to? What do you mean by “dont have the dropdown“? One calendar opens events as modal window and the other as slidedown. Which one do you prefer?

Reply to: tickets(321548)

These lines adjust Location and “Online Only…”:

@media (max-width: 900px) { .eventon_events_list .eventon_list_event .evoet_cx .evoet_cmf em { font-size: 5px !important; } .eventon_events_list .eventon_list_event .evoet_cx .level_4 em, .evo_pop_body .evoet_cx .level_4 em { font-size: 5px !important } }

Also, when the Geography wraps, the line spacing is not tight enough,…

Could you send us a screenshot of this?