Archives: Replies

Update

We tested all options with same results. Right now WP is correctly seated to Rome (UTC+1) with Solar time set correctly.

I am testing events, one by one when they are becoming available (checking if the settings is again to Rome). So if you test an imminent date, do check yourself if it is correct. But same behavior.

EventOn Settings are as per suggested options.

Looking forward to hearing from you, thanks!

Cristiano

ok – thanks – let me know if I can support you in the problem analysis

the strange thing was, that on windows in combinaton with google chrome the issue was noticed – there additionally it was not possible to add a ticket to the wooocommerce basket – strange is, that this is working on mac and chrome – here the only issue is, that the variations do not work as they should (as decribed above)

thanks !

Hi Artem

Thanks for your reply.
Really strange – it’s not working on my side: I cleared the cache, I tried on  multiple browsers and I even installed a new browser – still the same issue…. Any other idea?

BR, Martin

Hi Ashan,

It’s quite a large site, and there are several plugins. The problem is that the issue is not reproduceable on demand, and we would not be able to leave the plugins disabled for any extended period.

I’m also trying to figure out with my team how they get removed.
Here’s the page: https://cannabismarketspace.com/events/ – today 7 events were in the trash that had passed – I have restored them, and they are visible currently. If you check tomorrow, the events will still be there, and the next day – however it seems any day after this, they may suddenly disappear again and end up in trash. Typically 2 or more days after restore they will get moved to trash, and if we don’t catch them within a day or two, the trash disappears too…

I’ve added the return; to the code now, hoping that none of the events are removed. As we don’t use the feature, this should work for us.

Will keep you posted.

Thanks!
Steve

Morten, thank you I was able to get in. is there a event edit page where I can replicate the issue ? I tried with this event — https://viborgfolkeuniversitet.dk/wp-admin/post.php?post=1376&action=edit — and it works fine for editing and updating. 

So I wonder if its certain events that cause the page crash? Also can you please share updated FTP pass I can no longer access FTP. 

Kindly update ActionUser to version 2.4.2 https://docs.myeventon.com/documentations/au-changelog/ should resolve the issues with translations.

Could you try clearing browser cache?

On my side:

Ashan,

Not sure if possible or not:

https://dev2.myeventon.com/wp-admin/post.php?post=51213&action=edit

Could you help?