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Replies for tickets on suppota

Reply to: tickets(328320)

Thank you, I will talk to the hosting provider and will close it here at the moment. Thanks for your support

Reply to: tickets(329822)

Hello

Thanks for your guidance!

The default and dark color theme looks strange. The current default color theme I am using looks like a dark theme tone but actually the color theme on the website calendar is default (lighter) theme. When I select “dark”, then yes it goes to dark color theme. But when I switch “default” again, the theme color is back to correct tone, which is lighter color theme. Please see attached image.

(I didn’t click save for above trial, I just switch between default and dark to show you what is happening)

I won’t click save for above trial since all the setting I made may be gone. I will follow your instruction to try again.

Thanks!

Reply to: tickets(310319)

Ok I went into your site I can access the ics file if I go to the url direct, but the wp_remote_get can not access it. 

Can you try going to your google calendar settings > get the Public address in iCal format and use that and try?

Reply to: tickets(310319)

So we are using wp_remote_get() to fetch ICS content from outside. If the function is not able to fetch it then its throwing that error. 

Reply to: tickets(329752)

If I go to your website back end I can see all these 15 custom meta fields. The event data saved on those custom meta fields should be saved under event’s post meta values. And once the custom meta fields are activated those already saved meta data will show up. 

Reply to: tickets(330137)

Hello,

There is an js error that is coming from one of our files, but files are cached:

Could you try disabling the cache plugin?