Reply to: tickets(398913)

Only these Additional Parameters are supported at the moment:

start and end aren’t among them, unfortunately.

So what you can do is to get the filtered result using event_type and then using custom PHP code to filter the list of events. But you need to do everything from the code.

Reply to: tickets(399043)

Hello,

1. Please add jumper_offset=”2″ to the shortcode. You can find the option on Shortcode Generator:

2. You cannot show more than one month using Main Calendar shortcode:

[add_eventon]

Please use Event Lists shortcode instead:

[add_eventon_list number_of_months=”12″ hide_empty_months=”yes”]

Jumper isn’t available when using Event Lists shortcode, unfortunately.

Reply to: tickets(399044)

Hello,

How do you ask people for requirements? During the checkout process?

Can we check the website?

I believe that they should be added by customizing the code:

https://docs.myeventon.com/documentations/how-to-add-additional-fields-to-download-attendees-csv-file/

Reply to: tickets(399003)

Seems to be working on this page:

https://www.kulturquartier-muenster.de/archiv2511/#

I changed number_of_months to 12 and with hide_empty_months it goes up until June 2025.

Could you check and let me know?

Reply to: tickets(399047)

Hello,

Could you try updating to EventON 5.0.2?

On our test site Search Box shortcode seems to be working:

https://dev2.myeventon.com/test-85/

The best solution to update to major versions of any plugin is to create a new clone site and do all updates there to see if any incompatibilities will appear.

Reply to: tickets(399048)

Hello,

Please go to EventON > Search > disable Enable Search on all calendars by default. Now go to the shortcode where you want to enable the search bar and add search=”yes” to the shortcode.

in order to hide the month header, please add this CSS code to EventON > Styles (If you don’t see any change, EventON > Scripts & Styling > turn off Write dynamic styles to header > save settings > turn on Write dynamic styles to header).

You can also add this code to wp-admin > Appearance > Customize > Additional CSS.

.ajde_evcal_calendar.boxy .evo_header_title { display:none !important}

Reply to: tickets(399049)

Ashan,

Here’s what’s happening:

Our security plugin (Security Ninja) interprets /var/ as a sensitive directory path and automatically blocks requests containing it. This has created accessibility issues for our site visitors.

Can we fix this from our side?

Reply to: tickets(399049)

Hello,

Thank you for your messages!

I am going to escalate this ticket to development to help in here. Please allow us some time to address this, and we truly appreciate your patience. Thank you for being a valued EventON customer!

Additionally, if your site has any IP blocking or security restrictions in place, kindly disable them temporarily to facilitate our support process.

Reply to: tickets(399038)

Hello,

I cannot login because of Wordfence 2FA Code. Could you check?

What’s your current version of EventON? Please make sure to update to 5.0.2.

Do you have any add-ons from us installed that needs to be updated as well?

Did you customize any of EventON’s templates?

Please also send us FTP access to your site as a private message, so we can perform several tests from our end and resolve your issue fast!