Reply to: tickets(328939)

Hello,

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Reply to: tickets(327645)

Please take a look at this event:

https://uniquemindfulevents.com/events/birthday-retro-ecstatic-dance-copy/

I disabled “Sell Variations as separate ticket”.

When you enable “Sell Price Options as Separate Tickets” or “Sell Variations as separate ticket” you should either only use options or variations. So if you just want to use options, please remove variations. Can I try it?

Reply to: tickets(327646)

Ashan,

The error:

https://helpdeskx.s3.amazonaws.com/wp-content/uploads/2023/10/11151013/Screenshot-2023-10-11-170900.png

Reply to: tickets(327646)

Hello,

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Is there a specific page, where we can take a look at this issue?

Could you also try upgrading PHP version on the server to 8+?

Reply to: tickets(328701)

Please go to EventON > EventTop > add Tags before Title. Now if your event is sold out, you will see

You can also go to Edit Event > Tickets > enable

Reply to: tickets(328862)

1. Please create a new ticket and select Feature Request as category so others can vote on your idea and get it moved into development faster.

2. Please add this CSS code to EventON > Styles (If you don’t see any change, EventON > Scripts & Styling > turn off Write dynamic styles to header > save settings > turn on Write dynamic styles to header):

.evofc_title_tip { background: red !important; }