Replies for tickets on suppota
Hello,
ICS Importer doesn’t delete events, unfortunately. There is no way of syncing events at the moment, only import them. However please create a new ticket and select Feature Request as category so others can vote on your idea and get it moved into development faster.
Hello,
Could you sends us the shortcode, so we can try it on our test server.
Hello, it is happening with all events. For example with this one:
https://jhanaloft.com/events/gentle-vinyasa-sett23/
Hi
– host: home754727438.1and1-data.host
– user: u94964461
– pass: fQZpF5?#r4Q!QuZpGh$n@Dn&vfM7qC
Thank you
1.screenshot- https://privatebin.support-tools.com/?387155645d38504b#idhFh1UtoiZL88/8lugbx7T7C5E8YV/IJ/w14uH0aic=
2. https://privatebin.support-tools.com/?bdb05fb70536c4c4#6cKRC+wOAqUaqhGnYKik4JWG9/7Tw9FBS71ovfqvHhY=
3. https://privatebin.support-tools.com/?e777aaf3c66e0ef5#IxDuNl02mxjK3nJKQ2GSRI0Fejo/k8Czw3u0mrpzZwo=
4. https://privatebin.support-tools.com/?091d3d939b2a1cc2#1gi+abXvxxpWYsS8RNMl0uXpLR4U5fktsYkY94qaoD4=
Please send us FTP access to your site as a private message.
We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.
If you have a moment, we would greatly appreciate if you could kindly leave us a review at myeventon/my-account!. Cheers!
https://helpdeskx.s3.amazonaws.com/wp-content/uploads/2023/10/10060026/full.jpg
Could you send us a link to this event?
Hello,
Seems to be working when I check the shortcode on a simple page in Troubleshooting Mode:
https://colormygeneva.ch/test/
Troubleshooting Mode can be enable here:
https://colormygeneva.ch/wp-admin/site-health.php?tab=troubleshoot
Could you try disabling plugins and switch the theme and check the shortcode on /test page?
Thanks Ashan for your reply. We can definitely try cancel our current subscription and try purchasing a brand new order with correct credit card, but how will this affect our current setup of eventon on wordpress? I don’t know much about wordpress or web development, so I’m hoping for a solution where it won’t require any further work from our side, in regards to the implementation of eventon on our website.
Please advice.
Best
Rebekka