Archives: Replies

Can we try disabling plugins and switch the theme? It will affect the website, but should take a minute or so.

You can also create a staging website, so we can test things there.

Ashan,

Could you please check the first message as it contains all the info.

I am not sure if WooCommerce itself supports this.

The customer says yes, but at the same time they say that setting up variations with this guide:

https://docs.myeventon.com/documentations/set-variable-prices-tickets/

and use Tax Class

https://helpdeskx.s3.amazonaws.com/wp-content/uploads/2026/02/03064750/Screenshot-2026-02-03-at-14.47.10.jpg

will not work.

Thank you for your messages!

I am going to escalate this ticket to development to help in here. Please allow us some time to address this, and we truly appreciate your patience. Thank you for being a valued EventON customer!

I did all this but what you see and what i see it is not working. No events populate and if you change months it just grinds on it.  I agree there is a conflict but I cant find it.  

I am still not receiving emails for new rsvp.

Thank you for your reply and your efforts. Now i have a lot of space around the picture. Also, if i open the Box, can i also fit this picture? Please let me know. 

Thank you for your efforts

br

Andi

for information, i am using cloudflare as mentioned but I have turned off the CSP currently.

Hostname: guk2.siteground.eu

Username: dev@oldhamsendlocaloffer.co.uk

Password: 1p1^6#e:+b*b

Port: 21

yes

Still not working on my side:

Status:      Resolving address of ftp.oldhamsendlocaloffer.co.uk

Status:      Connecting to 104.21.59.111:21…

Error:          Connection timed out after 20 seconds of inactivity

Error:          Could not connect to server