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Replies for tickets on suppota

Reply to: tickets(326814)

Hello,

On my end when I click on Event Organizer’s name it opens:

Could you try clearing your cache? Please also send us a screenshot.

Reply to: tickets(326956)

Hello,

Please take a look at this guide:

https://docs.myeventon.com/documentations/hook-eventtop/

You can add a new field that is clickable.

Reply to: tickets(326957)

Hello,

Could you update Action User add-on?

To update eventon addons: You can download latest eventon addons from myeventon > my account. Then you can go to your website, deactivate old addon and install new one and activate then delete the old addon. This link will further explain the process. Also you can follow us on twitter to get real-time announcements on updates!

Reply to: tickets(325443)

Now go to Plugins and enable EventON (+ add-ons) and WooCommerce in Troubleshooting Mode.

You should be able to edit events now.

Reply to: tickets(326963)

Hello,

I cannot login to your website because of WordFence. As for the issue please try adding the code to Appearance > Customize > Additional CSS:

@media (max-width: 640px){ .eventon_events_list .eventon_list_event .evcal_list_a { display: block; }}

Please wait for Ashan to take a look at the issue with Helpdesk.

Reply to: tickets(326814)

hi,

please find  below the requested information:

username: evad

ps: KA9lMQBRhi7Hvu6YMZTvhDMs

https://bodywork.hu/wp-admin

 

thx

J

Reply to: tickets(326896)

I try that option, but the behavior is the same

Here the admin login

https://www.portugalrunning.com/wp-admin/?wtlwp_token=bb0f94875f7c3cfee410a58d675a094be54f763b87e7775d7ca9fa611a78042749ef6dcbd06ce1f7a0d8f29655606b81c2c3324f7ca5d03cd3c4cd8d042e58a0

Thanks!