Reply to: tickets(325087)

Hello,

Please use Event Type:

https://docs.myeventon.com/documentations/confused-event-type-categories/

You can also use NOT-, NOT-all for event type filter values.

Reply to: tickets(325099)

Hello,

Please send us wp-admin access to your site as a private message for us to further assist your situation.

Reply to: tickets(325100)

Ashan,

The same issue:

https://helpdesk.ashanjay.com/ticket/coming-up-next-in-timer-is-broken-after-update/

Reply to: tickets(325100)

Hello,

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Reply to: tickets(324859)

Hello,

WP Events Calendar and EventON aren’t compatible with each other, so you cannot use events from one in another.

Uncaught Error: Class ‘TribeEvents’ not found in wp-content/themes/tourism/functions/theme_functions.php:195

This errors states that it cannot find the plugin.

You can use both if you change EventON’s Slug by following

https://docs.myeventon.com/documentations/change-events-slug/

Reply to: tickets(325088)

Hello,

PDFer uses confirmation email template, so you can customize it by following:

https://docs.myeventon.com/documentations/customize-ticket-email-template/

You can also add additional data to the template by following

https://docs.myeventon.com/documentations/how-to-additional-data-to-confirmation-email/

Could you check and if you still want to refund, please send us order ids you want to refund?