Archives: Replies

Unfortunately, still the same.

Did you enable WP_DEBUG? Could you send us debug.log file?

Hello,

Please send us wp-admin access to your site as a private message for us to further assist your situation.

Seems to be working correctly on our test site:

https://dev2.myeventon.com/test-141/

Thank you. That works.

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer!

Hello,

Unfortunately we don’t grant refunds for renewals per our refund policy.

http://docs.myeventon.com/documentations/terms-and-conditions-and-refund-policy/

Item 7 under 7.5 subscription renewal reminder emails.

Our system sends out reminder email 3 days before the renewal.

Hello Nicolas Bulabois,

Please update EventON to 4.4.4.

To update eventon to latest version: If you are unable to do autoupdate, you can go to codecanyon your account > download and get the latest eventon version as zip file. Then you can go to your website > make sure “Delete eventon settings & data when EventON is uninstalled” is Deslected from eventon settings, delete old eventon, install new one and activate. This link will further explain the process it. Also you can follow us on twitter to get real-time announcements on updates!

If the issue continues, please create a new ticket with included login info.

Please add this CSS code to EventON > Styles (If you don’t see any change, EventON > Scripts & Styling > turn off Write dynamic styles to header > save settings > turn on Write dynamic styles to header):

.evo_metarow_directimg img { min-height: auto !important; }

I have no action at all when using the event type filter

[add_eventon_list number_of_months=”6″ evc_open=”yes” show_limit=”yes” hide_empty_months=”yes” show_year=”yes” hide_mult_occur=”yes” exp_jumper=”yes”]

I see the error below in the browser console :

Uncaught TypeError: SC is undefined

in /wp-content/plugins/eventON/assets/js/eventon_functions.js?ver=4.1.1

Yes, the add-on is activated and running. But outdated…

u: eventon

p: KhuF$$cw10x9$G4LYXpYH8vd