Archives: Replies

Newest update. I tried to migrate from Polylang to WPML on a staging site, and this seems to work even though I haven’t tested everything yet. We will probably go that way – migrate everything to WPML. But it would still be great if you can make your plugin compatible with Polylang like it used to be.

Please send us wp-admin access to your site as a private message for us to further assist your situation.

Ashan,

The same issue:

https://helpdesk.ashanjay.com/ticket/daily-view-image-is-unfortunately-above-the-text-making-the-box-much-taller-event-lists-items-shown-in-different-font-and-font-weight/

Hello,

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Seems to be working on my side:

Do you have some kind of cache plugin you can clear?

Please create a new ticket and select Feature Request as category so others can vote on your idea and get it moved into development faster.

Do you need our help with anything else? Or can I close the ticket?

Please try this shortcode:

[add_eventon_el number_of_months=”12″ event_count=”1″ event_count_list=”yes” evc_open=”yes” ux_val=”1″]

It opens Event Details on load.

Hello,

In Troubleshooting Mode it seems to be working correctly:

https://helpdeskx.s3.amazonaws.com/wp-content/uploads/2023/08/24131843/Eventon_events_24-08-23-3.csv

Please try yourself:

https://lexcolibrary.com/wp-admin/site-health.php?tab=troubleshoot

Could you please try the instructions mentioned in this documentation to make sure your issue is indeed coming from eventon.