Archives: Replies

Hi Roman,

You are very much welcome!

If you have any other questions, please feel free to create a new ticket.

Hi William,

If you can disable it temporarily to enable traffic out of the US that would be great. Would you mind responding with the debug.log file so that we can check it as well?

Also, could you please try the instructions mentioned in this documentation to make sure your issue is indeed coming from eventon.

Hi Colin,

Please send in the order ID of the addon you would like to be refunded.

Hi Matt,

Please send in the event tickets order ID.

I am also able to replicate some issue here. Will need to look deep into this. For now I would recommend disabling one-click add to cart. Which seems to resolve it.

this structure does not look like its how it is in the template file so I am wondering 🙂

Have you customized the taxonomy_event_location.php and other archive template files? 

Ah thank you for pointing this out will get this resorted out and release new version 2.4.2 soon 🙂

these code changes will be in the new version 4.4.4 🙂