Archives: Replies

I updated your newly version and it’s working well. No error and it shows the “Ticket Holder Details” on email. Thank you so much for your effort and time.

Oh, I see. Thank you, though.
We didn’t realize it until now.  It’s huge things that your product is missing. Because It doesn’t makes sense to download all events, including past events.
Don’t you have an add-on, at least?

Ok, I will look into support from their side as well. Would it be possible for us to hop on a call so I can show you the problem? Or you think it’d be better to approach ACF about this?

I have updated all 4 of the Eventon Plugins and the whole product timetable still isnt showing

https://tfit.fit/personal-training-booking-trail/

thta should be sorted now…

Hello again.. Could you please respond to this ticket??

ok, many thanks, i will check it out

is there no way of auto updating the plugins? Surly I cannot risk my bookin system going down like this when each update comes out?

Ashan,

Not sure why on dev2 works, but not on customer’s website:

https://dev2.myeventon.com/test-117/

Event “Override Test”

I applied the patch to the old version that was installed on customer’s website. Now they have the latest version. The code is different, so please check if the patch can be applied.

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.