Replies for tickets on suppota
Dear EventON Support,
I hope this message finds you well. I wanted to inform you that I have already deactivated the Fastest Cache plugin in an attempt to troubleshoot the issue I was facing. However, this test did not resolve the problem with the event display.
Please let me know if you have any further suggestions or solutions to address this matter.
Thank you for your assistance.
Best regards,
Davide
No, I added them manually
in your custom styles you have the following css which is making the background transparent
@media (min-width: 300px)
.tcb-style-wrap p {
font-size: 28px;
color: rgba(10, 10, 10, 0.85);
background-color: rgb(0 0 0 / 0%);
font-family: Arial, sans-serif;
font-weight: 400;
font-style: normal;
margin: 0px;
padding-top: 5px;
padding-bottom: 10px;
text-decoration: none solid rgba(10, 10, 10, 0.85);
text-transform: none;
border-left: 0px none rgba(10, 10, 10, 0.85);
–tcb-applied-color: ;
line-height: 1.35em;
–tcb-typography-line-height: 1.35em;
}
oh no this site again hahaha
did you import the events? how did you add the events?
this link may help https://yoast.com/help/canonical-urls-in-yoast-seo/
Tried all submitted websites IPs and all of them have stopped working. Could you check?
Please try adding define(‘WP_DEBUG_DISPLAY’, false); to wp-config.php to stop showing all warnings.
Please downgrade for now. Ashan will reply ASAP. Sorry for the delay.
Ashan,
Please check:
Is there a way to have the block capacity determine the overall ticket availability without the tickets being unlimited or fixed to a set amount?
On dev2 the same:
https://dev2.myeventon.com/events/book-4/
Try adding a block on 28th, next update it’s quantity in Cart:
Since variations’ stock is unlimited, you can update to as many as possible.
Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.
Hello,
Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer!
Could you try clearing the cache plugin on the server? Also please try completely disable it for a test.