Archives: Replies

Perfect! Please keep us updated.

Hello,

Could you please try manually clearing the browser cache?

Thank you for your messages!

I am going to escalate this ticket to development to help in here. Please allow us some time to address this, and we truly appreciate your patience. Thank you for being a valued EventON customer!

I believe this is related to outdated versions of EventON and Tickets add-on. Could you update both?

Please also update WooCommerce and WordPress itself.

Thanks. 

Order #217341 (October 22, 2025, Event Lists & Items – Single Site) is the one that I am requesting a refund for  (the other order the same day, 217348, is the add on I want to keep) . 

Thanks, 

Scott

Here is a temp login link https://www.held2gether.com/wp-admin/?wtlwp_token=5f16c203ee7db3f5db2dcd8b7cd0948eb51420918d33d28d1eadce4bf7e8f9462ac8e0ea12700c95c173599c96d683059d8a3120a51f61c82adbcd60dca4abc7

Hello Melissa, beautiful website you got! I was able to jump in and make some changes to dailyview addon code and get those gaps removed. We will be passing over those changes in the next version update to dailuview addon. — You wont lose the work I did once you update.

They ended up not working for us. Please refund the order. Thank you.

Hey Artem, I did go in and manually change the time zone on all the events. I do believe the calendar was set to go off the website’s time zone. I did just make a test event and it looks like it is holding onto the settings for now.  I’ll keep an eye on it and reach back out if the problem persists. 

That seems to have worked now, thanks very much for all your help!