Archives: Replies

Hello Penny,

Could you please try the instructions mentioned in this documentation to make sure your issue is indeed coming from eventon.

Ashan,

Customer’s website without plugins + default theme:

https://www.ceramicstudio.be/1690200696130/wp-admin/post.php?post=121980&action=edit (initially had 2 tickets, now has 3)

https://www.ceramicstudio.be/1690200696130/wp-admin/post.php?post=121992&action=edit (failed order increased tickets from 2 to 3)

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Hello,

You are vert much welcome! If you have any other question, please feel free to create a new ticket

Hello,

Can we test things our to try to fix the issue? Please send us wp-admin access to your site as a private message.

Is this the correct order?

#169243

ICS Importer – Single Site

Hello,

Please take a look at custom meta fields:

https://docs.myeventon.com/documentations/setup-use-custom-meta-fields-events/

You can also add fields through the code by following

https://docs.myeventon.com/documentations/add-additional-fields-actionuser-event-submission-form/

Hello,

ICS Import can import events from a calendar:

https://www.myeventon.com/addons/ics-importer/

The thing is that you can only set one calendar URL.

Try on https://dev.myeventon.com/wp-admin/

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.

If you have a moment, we would greatly appreciate if you could kindly leave us a review at codecanyon! from your account > downloads. Cheers!

That was the issue, I think there was no dimension information on the picture. Thank you!

I see. The purchase procedure is great but we need to:

1. Change the Link to process the points purchase to a mere list of our Subscriptions. I was thinking to just replace the points purchase procedure to point to one of our pages.
2. Or even better, be able to add points to our others Woo Products linked to our Subscriptions. Is there any chance we can get a way to add a points section to other woo products? So instead of having a Woo product to purchase points, have a woo product where we can add points?

Thank you again,

CP